Support

Something not working, or an idea for what PackIt should do next? Write to Andy@bardsec.com and you'll get a reply from a person.

It helps to mention your iPhone model, the iOS version, and what you were doing when it went wrong.

Common questions

Where is my data kept?

On your phone, and mirrored to your own private iCloud database if sync is on. There is no account and no server — see the privacy policy.

My gear hasn't appeared on my other device

Both devices need to be signed in to the same Apple Account with iCloud Drive enabled, and PackIt's iCloud sync switched on under Settings. Sync happens in the background and can take a few minutes on a first run.

Can I get my data out?

Yes. Settings → Export everything writes your whole catalog to a single readable file you can keep anywhere. Importing it again merges rather than replaces, so re-importing the same file changes nothing.

I deleted something by accident

There's no undo yet. Archiving is the safer option where it's offered — it hides an item from lists while keeping the record and its history.